Create clear, documented, and traceable processes

With a customizable interface, GapCross helps deliver consistent outcomes, building confidence with fewer errors.

With GapCross, you can:

  • Replace paper and verbal instructions with clear, step‑by‑step procedures

  • Ensure consistency across shifts, sites, and teams with up‑to‑date, guided workflows

  • Run internal assessments and audits quickly, capture findings in real time, and track corrective actions to closure

  • Collect and retain traceable data for compliance, management reviews, and continuous improvement

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Screenshot of a audit review page from pro.GapCross.com showing details about system maintenance, with attached images of a service log and a PDF document, and options for document linking and attachment.

Product features

Platform

  • Supports assessments, audits, inspections, and procedures.

  • Ensures consistency, reliability, and permanent records.

  • Scales from individual users to global teams.

Core components

  • Apps – Frameworks for assessments and workflows.

  • Assessments – Executable data collection and reporting tools.

  • Reference Books – Centralized libraries of standards or resources.

  • Folders – Organize apps, assessments, and documents.

  • Documents & Images – Upload evidence or training materials.

Authoring

  • Build apps with multiple question types and scoring.

  • Customize question visibility using logic and variables.

  • Include references, information tips, and flags.

  • Test and publish apps for team use.

  • Central updates apply to all workflows.

Assessments

  • Guided workflows with answers, observations, and attachments.

  • Add tasks, flags, and comments.

  • Generate reports and summaries.

  • Finalize and lock results.

Administration

  • Dashboards for organization, teams, users, and roles.

  • Manage permissions, audit scheduling, and access.

  • Track audit progress and team activity.

References

  • Built-in insights and knowledge sharing.

  • Link regulations, policies, or media to questions.

  • Encourage comprehension and promote compliance.

Team folders

  • Central workspace with search and filters.

  • Organize and share work by team or client.

  • Access controlled by admin and team managers.

Tasks & notifications

  • Schedule actions with task workflows.

  • Assign corrective action requests with due dates.

  • Request approvals and sign-offs for completed tasks.

  • Built-in notification emails, past-due reminders, and tracking.

Reporting

  • Generate report PDFs instantly.

  • Create customized, branded report templates.

  • Include findings, attachments, and corrective actions.